Frequently Asked Questions
Online Shop
Q: How much is the postage on products to the UK?
A: All orders over £25 include free 2nd class P & P. All orders over £40 include free 1st class P & P. Orders under £25 have a postage charge of £3.50.
A: All orders over £25 include free 2nd class P & P. All orders over £40 include free 1st class P & P. Orders under £25 have a postage charge of £3.50.
Q: Can I order products online?
A: Yes, click this link.
A: Yes, click this link.
Q: Do you post products abroad?
A: Unfortunately, due to recent changes to what is acceptable to send via international mail, we are unable to post our products abroad.
A: Unfortunately, due to recent changes to what is acceptable to send via international mail, we are unable to post our products abroad.
Q: How long will my product take to come?
A: If you need your item urgently, please contact us beforehand and we will do our best to get to you as quickly as possible. Otherwise, for UK customers please allow 3-5 working days to receive your order (Orders at busy times such as Christmas may take slightly longer. We recommend ordering by December 17th to ensure you have it in time for Christmas).
A: If you need your item urgently, please contact us beforehand and we will do our best to get to you as quickly as possible. Otherwise, for UK customers please allow 3-5 working days to receive your order (Orders at busy times such as Christmas may take slightly longer. We recommend ordering by December 17th to ensure you have it in time for Christmas).
